Musescore 4 Infinitely Downloading

zb9999

• 12 January 2023 23:04

I am trying to download Musescore 4 off of Musehub, and it will just sit at about 90% done without finishing. The other applications have installed with no issue, so I don't know why Musescore won't download. 

Thanks!

1

• 

  Dominic

  Hub Team

  • 15 January 2023 17:54

  Hi, what operating system are you using?

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  David

  Hub Team

  • 17 January 2023 15:34

  It may have been waiting for you to quit MuseScore if it was already running (the Hub isn't able to update an application whilst it's running)... 

  Did this resolve itself eventually? Would be great to know some more details (if you're on Mac, Windows etc)

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  Daniel Gealow

  • 21 January 2023 03:35

  I'm having this issue, as described, on MacOS. From a reboot (yes I've tried turning it off an on again), I see MuseHub appear in the top menu bar. I click on MuseScore, a pie chart icon appears over the "ms" square, and a bar pops up at the bottom saying "Downloading MuseScore". The bottom bar fills up as the pie chart up top jumps around a bit sporadically but generally fills up as well. Then when the bottom bar is finished and the top's about 90% of the way around, the bottom switches to saying "Installing MuseScore", then disappears. But the top pie chart remains at 90%. Clicking on the top icon in this state restarts the process.

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  Daniel Gealow

  • 21 January 2023 03:40

  Update: I uninstalled and reinstalled MuseHub and the problem persisted, but manually deleting the MuseScore 4 application twice and giving MuseHub some Apple permission that popped up seems to have solved the issue--got MuseScore downloaded and open.

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